Shipping Policy
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At IslandSport, we are committed to providing you with a reliable, transparent, and hassle-free shopping experience. This policy outlines our shipping times, fees, and delivery terms. By placing an order on islandsport , you agree to these conditions.
Order Processing
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Timeframe: 2 to 5 business days (Monday to Saturday)
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Includes preparation, quality check, and packaging before shipment
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Delivery Times
International Shipping (Europe, Canada, Australia, etc.)
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Estimated time: 7 to 21 business days
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Average: usually less than 15 business days
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For example, Canada and the UK are generally faster than Portugal or Belgium
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Shipping Methods
IslandSport uses reliable and recognized carriers based on your location and the shipping option selected:
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Colissimo (La Poste)
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Mondial Relay
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Colis Privé
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Chronopost
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DPD
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UPS
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La Poste / Canada Post / Royal Mail (depending on the country)
The carrier is automatically selected based on your address and shipping method (Standard, Economy, Express, etc.).
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​ Shipping Fees
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Shipping fees are calculated automatically based on:
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Destination country
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Package weight
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Chosen shipping method
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Discounted rates: fees decrease with the number of items — shipping can become free beyond a certain quantity.
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Order Tracking
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A tracking number email is sent as soon as the order ships
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There may be a 2 to 3 day delay between shipment and tracking email reception
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Tracking activation can take up to 1 to 2 weeks depending on the destination
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Customs Fees
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Generally, no customs fees are expected for shipments from France
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In rare cases, fees may apply upon arrival in certain countries
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Issues and Delays
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IslandSport cannot be held responsible for delays caused by carriers, customs, or external factors.
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In case of lost or damaged packages, contact us immediately at islandsport.ca@gmail.com to open an investigation.
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Contact
For any questions or assistance regarding international shipping:
Email: islandsport.ca@gmail.com
Instagram: @islandsport