Privacy Policy
This Privacy Policy describes how IslandSport (hereinafter “we,” “our,” “us”) collects, uses, stores, and protects your personal data when you use our website https://islandsport.net (hereinafter “the Site”).
We are committed to respecting your privacy and protecting your data in accordance with applicable laws, including the General Data Protection Regulation (GDPR).
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Personal Data Collected
We may collect the following types of personal data:
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Identification information: name, first name, postal address, email address, phone number.
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Payment information: bank details, credit card information (these data are processed only by secure payment providers via Shopify Payments and PayPal and are never stored by us).
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Order information: purchased products, transaction details, order history.
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Browsing information: IP address, login data, browser type, visit duration, pages viewed (via cookies and analytics tools).
Purpose of Data Collection
We use your personal data for:
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Order management: processing, shipping, and tracking.
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Customer service: responding to your requests and managing complaints.
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Secure payment: processing payments and fraud prevention.
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Site improvement: analyzing user behavior to optimize our services.
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Marketing and communication: sending newsletters and promotional offers (only if you have consented).
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Legal Basis for Processing
The processing of your personal data is based on:
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Contract performance: to process and manage your orders.
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Consent: for sending marketing communications.
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Legitimate interest: to improve our services and ensure Site security.
Data Sharing
Your personal data may be shared only with:
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Service providers: Shopify, carriers (La Poste, Colis Privé, etc.), payment services (Shopify Payments, PayPal).
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Legal obligations: when required by law or to respond to authorities’ requests.
We never sell your data to third parties.
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Data Security
We use advanced security measures to protect your data:
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SSL encryption on all transactions.
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PCI DSS compliance for payments.
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Restricted access to sensitive data.
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Your Rights
In accordance with GDPR, you have the following rights:
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Access: to review the data we hold about you.
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Rectification: to correct inaccurate data.
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Deletion: to request deletion of your data (except legal obligations).
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Restriction & objection: to limit or object to certain processing.
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Portability: to request transfer of your data to another provider.
To exercise your rights: islandsport.ca@gmail.com
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Data Retention
We retain your data only as long as necessary:
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Orders: 5 years (legal obligations).
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Billing data: 10 years (accounting compliance).
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Marketing data: until you unsubscribe.
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Cookies and Similar Technologies
We use cookies to improve user experience and analyze traffic:
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Functional cookies (necessary for site operation).
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Analytical cookies (Google Analytics, Meta Pixel, etc.).
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Marketing cookies (to personalize advertising).
You can manage or disable cookies through your browser settings.
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Policy Updates
We may update this Privacy Policy at any time. Changes will be posted on the Site and take effect immediately.
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Contact
For any questions regarding this Policy or your personal data, please contact us at: